Sunday, 6 April 2025

Businesses say NO to AI generated content...Here is why.


Why are global businesses saying NO to AI generated content which is part of their website, on-page and off-page promotions, branding and entire marketing communications?

Global businesses are increasingly rejecting the use of AI-generated content for their websites, on-page and off-page promotions, branding, and marketing communications due to several risks and limitations. Below are the primary reasons for this aversion, supported by cases and examples:

1. Quality Concerns and Errors
AI-generated content often lacks accuracy and depth, leading to factual errors that can damage brand credibility.

Example: AI tools like ChatGPT have been criticized for producing content that is "unmoored from reality," pulling information from unreliable sources without proper verification.

Case Study: The Bonsai Mary website experienced a 95% drop in traffic after Google’s March 2024 core update penalized its AI-generated content for being low-quality and spammy.

2. Lack of Creativity and Personalization
AI struggles to create emotionally engaging or creative content, which is crucial for branding and storytelling.

AI-generated outputs often feel bland and generic, failing to connect with audiences on a personal level.

Example: Businesses relying solely on AI-generated copy miss out on unique perspectives that human writers bring, reducing their ability to stand out in competitive markets.

3. SEO Penalties
Search engines like Google prioritize content with high E-E-A-T (Expertise, Experience, Authoritativeness, Trustworthiness). AI-generated content often falls short in these areas.

Case Study: Casual.app saw a 99.3% decrease in traffic after Google’s November 2023 update penalized its AI-heavy content for lacking expert-backed insights.

4. Misinformation Risks
AI tools can fabricate information ("hallucinations"), leading to misinformation that harms businesses' reputations.

Example: Open-source AI tools have been known to generate misleading or harmful instructions, such as incorrect product descriptions or unethical advice.

5. Ethical and Legal Issues
AI-generated content can inadvertently plagiarize existing materials, violating copyright laws.

Intellectual property concerns arise when AI uses data from copyrighted sources without proper attribution.

Example: Critics have accused AI systems like DALL-E and ChatGPT of stealing intellectual property by reusing existing web content without authorization.

6. Overreliance on Trends
Businesses chasing trends like generative AI without aligning them with long-term strategies risk diluting their brand identity.

Example: Many companies that adopted AI for quick wins in SEO saw short-term gains but suffered long-term penalties when algorithms evolved to prioritize quality over quantity.

Steps Businesses Can Take to Address These Issues
Human Oversight

Combine human creativity with AI tools to ensure content is accurate, engaging, and aligned with brand values.

Example: Use AI for initial drafts but rely on skilled editors for final reviews.

Focus on E-E-A-T

Prioritize expert-backed, authoritative content rather than relying solely on AI-generated outputs.

Example: Collaborate with subject matter experts to validate information before publication.

Ethical Use of AI

Implement safeguards against plagiarism and misinformation by training models responsibly and adhering to copyright laws.

Strategic Integration

Use AI selectively for repetitive tasks (e.g., meta descriptions) while reserving creative storytelling and branding for human writers.

Invest in Training

Train employees to use generative AI responsibly, emphasizing its limitations alongside its strengths.

By addressing these challenges thoughtfully, businesses can leverage the benefits of generative AI while mitigating its risks, ensuring sustainable growth and customer trust.

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